What is Your Refund/Transfer Policy?

• Refunds are not offered for any of our events.
• In the case that an event is cancelled or postponed, transfers to virtual or future races will be offered.
• Transfers will be allowed up to 7 days before the event.
• Transfers can be made to another event or between participant.
• All transfers will require the runner to pay 25% of the new race registration fee.
• All transfer will need to occur to an event currently in our system.  We cannot defer to the same event next year, unless it is in our system.  To see a list of events currently in our system, click here.
• You will need to let us know which event you’re looking to transfer to, before we provide you with the code to register.
• If the transfer deadline has passed, runners are able to switch their races from in-person to virtual.  Virtual runs still count towards the Lifetime and Yearly race totals. There is also an individual Virtual Series Standings as well.  We will mail items to runners.  The deadline to switch from in-person to virtual is on Thursday at midnight (a few days before the race) to be guaranteed a shirt.
  • If after the Thursday deadline, we can always transfer runners to the virtual run and ship them a medal, but we cannot guarantee you will receive a shirt.

As we transition to hosting all of our events on Chronotrack’s registration site, you will be able to defer or change your race info by following these steps.